The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago

8,37 opiniones
Clasificado #51 en hoteles en Chicago
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  • 9.8
    Viajeros de lujo
  • 6.4
    Viajeros en familia
  • 6.2
    Foodies
160 E Pearson St, Chicago, IL 60611
1 (888) 271-2681Editar información

Servicios

Bar
Restaurante
Piscina
Gimnasio
Servicios de Spa
Acceso a Internet
Servicios de lavandería
Centro comercial
Salas de reuniones
Guardería
Se permiten mascotas
Aire acondicionado
Habitaciones comunicadas
Servicio a la habitación

Opiniones de miembros(7)

Opiniones
8,3/10
¡Excelente!
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Local de Chicago

El elegante vestíbulo está en el duodécimo piso de la torre de agua, y cuenta con una vista increíble, que es sólo el principio de cómo el Ritz se separa de otros grandes hoteles de Chicago. Los ascensores abierto y que se presentan con un entorno imperial de pared a pared ventanas en un magnífico vestíbulo, restaurante, sala de estar y que le proporciona una vista fantástica del edificio John Hancock y el horizonte de Chicago. Las habitaciones son mágicos. Todo está en orden, impecable, y tranquila. Las camas son perfectas, y son uno de los aspectos más destacados. El personal va a ir más allá del llamado del deber, y, obviamente, "puede hacer" es una frase común para ellos. Es posible que sienta mal vestido si no se presenta en una camisa de cuello como la mayoría de la gente está usando trajes. Esto es un lujo.

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Local de Chicago

The Ritz Carlton Chicago is the best Luxury hotel in the city. Staff recognize everyone's preferences like s family !

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Brooklyn

This used to be one of the top properties in Chicago but it has been eclipsed by new entrants and needs updating. That said, it is still a good property in an excellent location and is good value for money at its current rate structure.

The pluses:

- Fantastic location
- Reliable Ritz / Four Seasons amenities and service levels
- Free wireless internet (surprised me)
- Great views of Hancock and Lake Shore Drive (North view)
- Very reasonable rates during the period I stayed here

The minuses:

- Lobby area and some elements of the room are a bit dated
- Service is of an older, stuffier, and more formal variety. I didn't find the staff to be warm / friendly nor were they proactive in anticipating needs. That said, they were good on the basics

Also, watch out when booking a room with two beds. My room had two twin beds. I was very surprised. I have never seen a twin bed at a luxury hotel outside of Japan.

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Local de Chicago

The Ritz is incredible, not least of which because they have something that I’ve never seen before in any other hotel – a bathroom with two sinks! The view from the Ritz is amazing. The standard rule applies – the higher you can get the better. If you can spare the cash, the Ritz has Lakeview Suites, with a wrap-around view of Lake Michigan, though the views from the standard Lakeview and Cityview rooms are still breathtaking. The rooms themselves are plush and tastefully decorated. The Ritz is attached to Water Tower Place, with theaters on the bottom floor and shopping all over the place with dozens of upscale stores. The Ritz is in walking distance of the Magnificent Mile and Lake Michigan.

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Local de Chicago

I would actually recommend staying at the Four Seasons across Michigan over here. While the rooms were clean with a great view, my sisters & I went for a spa weekend and were hugely disappointed in the spa. In addition, because it is attached to Water Tower Place it is really swarming with tourists and curious shoppers!

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Because it’s owned by Four Seasons, the Chicago Ritz is different from some others I’ve stayed in Miami and Amelia Island, Florida. There’s no premium club floor, for example, with its open bar and intermittent snacks. But in its service, rooms, décor and comfort, it still definitely feels like “The Ritz.” We stayed in a sprawling suite on the 30th floor -- the top floor of the hotel at Water Tower Place on Michigan Avenue – and the lake view was amazing. The décor was updated classic, with a super down-comfy bed, and his and her walk-in closets leading to the European-style bathroom. Wall-windowed with natural light, our living room had its own flat-panel entertainment system, iPhone dock and half bath. This place has “remember your name” service and when we wanted flatware and napkins to eat our restaurant leftovers, they were delivered in five minutes flat – after a telephone call to the room because we’d forgotten the Do Not Disturb sign was out!This Ritz has a lot of amenities waiting for children, including a red wagon at the front desk to select a toy from, dissolvable confetti sprinkled through their bathrooms, and kid bath products and toothbrushes. We got a visit from “the Candy Man” who will sugar up your young people from his rolling cart whilst divining their personalities from the sweets they choose. Other kids options include a nylon tent to “camp” in and special doll beds for the American Girl guests of the Ritz. (If your tween or younger daughter does not own an American Girl doll upon arrival, the flagship store is in the attached mall and you might as well just give it up.) We had an adults-only dinner at Deca, the lobby restaurant we were told was recently renovated to make it less stuffy and more accessible and affordable. It was fine dining nonetheless, and we appreciated the classic “shellfish tower,” adding the lobster tail option. The duck breast with cherries and wild salmon with chanterelles were both perfectly medium rare and we appreciated the wine pairings doubly because they were half price on weeknights!

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Galería de fotos

Servicios

Acceso a Internet
  • Sala de computadoras
Comidas y Bebidas
  • Bar o salón lounge
  • Restaurante
  • Desayuno disponible (con cargo)
Fitness y Recreación
  • Asistencia turística y para la compra de entradas
  • Servicios de concierge
  • Tiendas en el establecimiento
  • Piscina cubierta
  • Sala de fitness
  • Bañera de hidromasaje
  • Sauna
  • Spa de servicio completo
  • Baño turco
  • Masajes en la habitación disponibles
Estacionamiento
  • Estacionamiento sin valet parking (con cargo)
  • Valet parking (con cargo)
Facilidad de Acceso
  • Habitaciones adaptadas para discapacitados
  • Baño adaptado para discapacitados
  • Ducha adaptada para discapacitados
Viajar con Niños
  • Sin cunas disponibles
  • Servicio de niñera o cuidado de niños (con cargo)
  • Club infantil (gratis)
  • Club infantil
Mascotas
  • Se aceptan mascotas
Servicios y Comodidades
  • Resguardo de equipaje
  • Servicio de recepción las 24 horas
  • Servicio de tintorería/lavandería
  • Lavandería
  • No se permite fumar en el establecimiento
  • Ascensor
  • Caja de seguridad en la recepción
  • Personal multilingüe
  • Periódicos gratuitos en el lobby
  • Centro de negocios
  • Salas de reuniones 13
  • Organización de bodas
  • Portero o botones
  • Tienda de recuerdos o quiosco
  • Cajero automático o banco
Cuarto de Baño
  • Artículos de tocador gratuitos
  • Secador de pelo
  • Artículos de tocador de diseñador
Cama
  • Ropa de cama de alta calidad
  • Ropa de cama hipoalergénica disponible
  • Cubrecama
  • Sin camas plegables/extra disponibles
  • Camas plegables/extra (con cargo)
Cena y Almuerzo en la Habitación
  • Servicio de habitaciones (horario limitado)
  • Minibar
Medios y Tecnología
  • Teléfono
  • Servicio de televisión por cable
  • Televisión
  • Canales de televisión premium
  • Reproductor de DVD
  • Películas con cargo
Limpieza
  • Limpieza de habitaciones diaria
Otras Amenidades en la Habitación
  • Aire acondicionado
  • Sistema de control de la temperatura en la habitac
  • Pantuflas
  • Batas
  • Disponibilidad de habitaciones comunicadas o conti
  • Plancha y tabla de planchar
  • Escritorio
  • Caja de seguridad en la habitación
  • Periódico gratuito
Información de Propiedad
  • Cantidad total de habitaciones - 434
  • Cantidad de pisos - 15
  • Check-in exprés
The Ritz-Carlton, Chicago

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