RESI Stay Giondo Kyoto Higashiyama Sanjo

Sanchome 25-5, 605-0005, Kyoto, Kansai, Giappone

+ 87

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In sintesi

Check-in dalle ore:
15:00
Check-out entro le ore:
11:00
Wi-Fi
Ascensore
Noleggio biciclette
Sala pronto soccorso
Deposito bagagli
Area fumatori

Scopri di più su RESI Stay Giondo Kyoto Higashiyama Sanjo

RESI Stay Giondo Kyoto Higashiyama Sanjo

Se scegli di alloggiare in resi stay giondo kyoto higashiyama Sanjo, ti troverai in una zona centrale di Kyoto, a pochi passi da Teatro Samurai Kembu e a meno di 10 minuti a piedi da Ponte di Gion Tatsumi. Questo appartamento si trova a 1 km da Santuario di Yasaka e 1 km da National Museum of Modern Art, Kyoto. Avrai a disposizione molti servizi ricreativi, tra cui un servizio di noleggio biciclette, nonché il Wi-Fi gratuito. Potrai usufruire di deposito bagagli, un servizio lavanderia e una cassetta di sicurezza presso la reception. Regalati un soggiorno indimenticabile in una delle 29 camere con stile personalizzato della struttura, dotate di angolo cottura con frigorifero e microonde. Le camere sono dotate di balcone. La TV LCD da 45 pollici con canali in digitale è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. I comfort includono casseforti, bollitori elettrici e un ferro/asse da stiro su richiesta.

Valutazioni e recensioni

Pulizia4,2
Posizione4,2
Servizio4,2
Servizi4,2

Recensioni dei viaggiatori

Citati dai viaggiatori
Viaggiatore anonimo

Data del commento: 5 mag 2025

Periodo del soggiorno: mag 2025

This was a very nice hotel for our quick one night stay. The entire place was clean and comfortable.
The 2 bedroom suite was perfect for our group. All hotels should offer this!
Loved the amount of shampoo and conditioner!
The walls were thin and the guy yelling at his kids on the shared wall was unpleasant. But can’t help people have no manners.
Viaggiatore in famiglia

Data del commento: 16 giu 2025

Periodo del soggiorno: giu 2025

Bait and Switch Rates

I will start by saying I would not recommend Staybridge Suites Grandville (Thrive Hospitality Group) due to unethical business practices, poor customer service, and poor conflict resolution. We booked our stay for June 2025 about 6 months in advance for a concert weekend. I contacted the hotel the morning of check-in regarding early check-in and was not informed of any issues. Upon arrival we were informed that with no notice one of the two rooms booked was canceled without any notice. The desk clerk Lori stated there was a card issue, however they still had rooms available at the current rate which was $299/night versus the booked rate of $179/night. We asked to speak with the GM, he was currently unavailable, so we waited for him to become available. While waiting we checked on the availability of other IHG hotels in the area, all were sold out due to multiple events in the area. During this waiting period the rate for the room went from $299/night to $339/night. Also, while waiting we reached out to IHG’s Diamond Customer service for a resolution. When the GM was available, his name was MG, we discussed it with him, and he stated there was nothing he could do with reinstating the original rate however he could bump it back to the $299/night rate. While we were speaking with him, we were also on the line with IHG customer service, and they had authorized him to use the initial rate and/or book the room with points. After some back and forth he refused to do either. IHG Customer Service attempted to contact him directly and he avoided speaking with them while we were at the desk. Ultimately, we booked the room for $299/night as there weren’t any other options (we used the same card as it was booked originally with no issues). I had asked Lori for a business card with contact info, she stated she didn’t think they had any and acted as if she was looking through drawers for one. Upon check-out I asked the gentleman at the desk for one and he knew right where they were and handed me one (top drawer to left of computer terminal). MG and Lori’s overall attitude and demeanor were poor and condescending, leadership starts at the top and the employees follow MG’s poor leadership. Even the girl working at the desk at night acted very bothered when asked for extra towels. In speaking with other guests while sitting on the patio area others had experienced similar situations with cancelled rooms and increases in rates.
The room itself was ok, not a $300/night room though. It was not very clean, lots of hair around the sink from previous person shaving, floor not vacuumed, and countertop in kitchen was dirty. If staying in the area I would stay anywhere else.

Risposta dell'hotel

Data del commento: 1 lug 2025

Hi Jayson Z,
We truly value your loyalty to IHG One Rewards Diamond Elite member, and would welcome the opportunity to restore your confidence in our property. We appreciate you choosing the Staybridge Suites Grand Rapids Southwest - Grandville for your leisure stay.
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the challenges you experienced during your recent visit. We understand how frustrating it must have been to arrive and find one of your rooms canceled unexpectedly, especially during a busy event weekend. Please know that your concerns regarding rate changes, communication, and customer service have been taken very seriously and are being addressed with our team. We are committed to upholding the highest standards of service.
I have sent you a private message to discuss this further.
Your feedback about our team’s demeanor and communication has been shared with management and will be used as a training opportunity to ensure a more professional and guest-focused experience moving forward.
Yours in hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Viaggiatore anonimo

Data del commento: 13 mag 2025

Periodo del soggiorno: mag 2025

Everything was great except the pool was much too cold to be swum in. The jets on the hot tub did not appear to be working but the water was a good temperature.
Viaggiatore anonimo

Data del commento: 3 apr 2025

Periodo del soggiorno: mar 2025

We were pleasantly surprised to find a wonderful breakfast and a happy hour with dinner! Everyone was very kind and our room was perfect for this trip.
Viaggiatore anonimo

Data del commento: 24 mar 2025

Periodo del soggiorno: mar 2025

This is a family and pet friendly hotel. The employees are so friendly. Especially the woman who checked us in. I did not catch her name, but she does a wonderful job.

Posizione ottima

4,2

Sanchome 25-5, 605-0005, Kyoto, Kansai, Giappone|0,81 km dal centro

10 attivitànel raggio di 0,80 km

Trasportonel raggio di 4,18 km

Check-in e check-out

Check-in dalle ore:

15:00

Check-out entro le ore:

11:00

Informazioni utili

Letti extra

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Culla

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RESI Stay Giondo Kyoto Higashiyama Sanjo: domande frequenti

Non abbiamo informazioni in merito ai ristoranti presso RESI Stay Giondo Kyoto Higashiyama Sanjo. Ti invitiamo a verificare con la struttura al momento della prenotazione.
Presso RESI Stay Giondo Kyoto Higashiyama Sanjo puoi effettuare il check-in a partire dalle ore 15:00, mentre il check-out deve avvenire entro le ore 11:00.
No, non c'è un parcheggio disponibile presso @@hotel_name@@. Se stai cercando un hotel che lo abbia, ti basta filtrare i risultati di ricerca per visualizzare le strutture dotate di "Parcheggio" sotto la voce "Servizi".
RESI Stay Giondo Kyoto Higashiyama Sanjo dista 0.8 km dal centro di Kyoto.
RESI Stay Giondo Kyoto Higashiyama Sanjo si trova a Kyoto, Giappone, e dista 0.8 km dal centro di Kyoto.