Pulitzer Amsterdam
Prinsengracht 323, Centrum, Amsterdam, 1016 GZ, Netherlands
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Fitness centre
Spa
More about Pulitzer Amsterdam
Pulitzer Amsterdam
Set within 25 interlinked 17th and 18th century canal houses, the newly restored Pulitzer Amsterdam is a luxury hotel along the famous Prinsengracht and Keizersgracht canals. Guests can make a boat trip and free WiFi is provided.
Ratings and reviews
Cleanliness4.8
Location4.9
Service4.7
Rooms4.6
Value4.3
Sleep quality4.7
Traveller reviews
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Mentioned by travellers
Solo traveller
Comment: 20 May 2025
A Hotel without Peer
This fabulous hotel wins you over immediately you step into it. This is not a hotel in the traditional sense - but a row of canal town houses artfully and tastefully put together. Wonderful gardens to sit and dine in and passages and nooks and crannies adorned with a variety of paintings. The accommodation is all 5 stars in what it provides. Dining is absolutely top notch too - in what is on offer and the cuisine itself.. To cap it all off, there is the truly delightful, helpful and friendly staff - each of them, in whatever area of the hotel, a winner! Do yourself a favour and stay at this truly unique and special place.
Hotel response
Comment: 21 May
Dear Jeffrey L,
Your enthusiastic description of your experience at Pulitzer Amsterdam has brightened our day. We are overjoyed to learn that you were impressed with our unique hotel design, gardens, and our variety of adornments. Your compliments about our five-star accommodation and dining are highly appreciated.
We are especially pleased to hear that our staff's friendliness and helpfulness added positively to your stay. We look forward to welcoming you back to our unique and special place in the future.
Best regards,
The Pulitzer Amsterdam Team
Your enthusiastic description of your experience at Pulitzer Amsterdam has brightened our day. We are overjoyed to learn that you were impressed with our unique hotel design, gardens, and our variety of adornments. Your compliments about our five-star accommodation and dining are highly appreciated.
We are especially pleased to hear that our staff's friendliness and helpfulness added positively to your stay. We look forward to welcoming you back to our unique and special place in the future.
Best regards,
The Pulitzer Amsterdam Team
Other
Comment: 24 May 2025
A Bit of a Letdown.
My review is based on the money that was spent per night, e.g., 800+ Euros. When we checked in, the systems were down so could not get into our room and were told it would be 15 minutes or so. It ended up being 2-3 hours. The real issue was the lack of communication. Alot of people were in the same boat and had the same issue. Also, the room was not totally clean we had to wipe the counters and the bathroom floor. Not what I would expect for such a high end hotel. Also, we left our room and had forgotten something and when we came back, the maid had a sign out and was doing some cleaning. We walked in to get what we left and they said "didn't you see the sign"?
I do think it's a good place overall, but for the money we were paying, I expect perfection.
I do think it's a good place overall, but for the money we were paying, I expect perfection.
Other
Comment: 20 May 2025
Disappointing Experience at a Supposedly 5-Star Hotel
Our stay at the Pulitzer was unfortunately far from what we expected. While the woman who checked us in was warm and professional, and the staff who assisted with our luggage were kind and helpful, the rest of the service was surprisingly cold and unwelcoming.
Throughout our stay, the majority of the staff came across as disinterested and unaccommodating — not what you would anticipate at a property that positions itself as luxury. Requests felt like inconveniences, and we were left with the impression that guest experience simply wasn’t a priority.
It’s a beautiful property, but hospitality is more than aesthetics. Sadly, we won’t be returning.
Throughout our stay, the majority of the staff came across as disinterested and unaccommodating — not what you would anticipate at a property that positions itself as luxury. Requests felt like inconveniences, and we were left with the impression that guest experience simply wasn’t a priority.
It’s a beautiful property, but hospitality is more than aesthetics. Sadly, we won’t be returning.
Hotel response
Comment: 21 May
Dear Madison H,
Thank you for taking the time to provide your feedback following your stay at Pulitzer Amsterdam. We are pleased to hear that you found our property beautiful, and that our check-in process and luggage assistance met your expectations.
However, we are deeply regretful to learn that the rest of your stay did not live up to the standard we aim to provide. Our ultimate goal is to offer warm, attentive, and exceptional service to all our guests, and we apologize if we fell short during your visit.
Your feedback regarding our staff's demeanor and response to requests is particularly concerning, as it does not reflect the level of hospitality we strive for. We believe in going above and beyond to create a memorable stay for our guests, and it's clear we missed the mark in this instance.
Please accept our sincerest apologies for any discomfort you experienced. We are dedicated to improving our services based on our guests' experiences, and we genuinely appreciate your insights.
We hope that we may have the opportunity to welcome you back in the future, to change your impression and provide you with the outstanding service that Pulitzer Amsterdam is known for.
Best Regards,
Pulitzer Amsterdam Team
Thank you for taking the time to provide your feedback following your stay at Pulitzer Amsterdam. We are pleased to hear that you found our property beautiful, and that our check-in process and luggage assistance met your expectations.
However, we are deeply regretful to learn that the rest of your stay did not live up to the standard we aim to provide. Our ultimate goal is to offer warm, attentive, and exceptional service to all our guests, and we apologize if we fell short during your visit.
Your feedback regarding our staff's demeanor and response to requests is particularly concerning, as it does not reflect the level of hospitality we strive for. We believe in going above and beyond to create a memorable stay for our guests, and it's clear we missed the mark in this instance.
Please accept our sincerest apologies for any discomfort you experienced. We are dedicated to improving our services based on our guests' experiences, and we genuinely appreciate your insights.
We hope that we may have the opportunity to welcome you back in the future, to change your impression and provide you with the outstanding service that Pulitzer Amsterdam is known for.
Best Regards,
Pulitzer Amsterdam Team
Family traveller
Comment: 15 May 2025
Pretty disappointed
We really wanted to love this hotel but a few things just was not up to our expectations. Just for reference we booked a classic suite for 4 nights.
Pros:
the lobby was beautiful along with the courtyard. Checking into the hotel we were very excited to see the room because the hotel seemed truly like a five star hotel. The hotel is a combination of multiple buildings brought together around the courtyard and is very unique in that sense. A lot of green space.
The food at the breakfast buffet which we ate every morning was included was good to great. They even made iced lattes for us which were not on the menu.
Bathroom was spacious and clean.
King bed was big and very comfortable allowing a good nights rest.
Lastly, hospitality was okay but it seems like everyone is tired and overworked. I don’t know maybe it’s a Dutch thing.
Cons:
What brought down the rating for us so much and also unforgivable for a five star hotel was the cleanliness. Booking the classic suite we expected a higher quality. The carpets were stained and dusty. Crumbs and other specs were scattered around the room. It looks like it hasn’t been vacuumed in ages. Felt that way too. The things of regular use were clean such as bedding, sinks, bathtub shower etc. however the room was INCREDIBLY DUSTY. All the fixtures, tables, curtains, even the couch. My wife has allergies and could not stand the room and was coughing and sneezing the entire stay. The couch had a layer of dust bunnies and just not something that is acceptable.
For a suite we had no coffee table to eat at so we had to eat on the vanity alone or on the bed. Therefore my son spilled food on the bed and it took them too long to change the duvet and he fell asleep. Ended up sleeping on stains that night.
Again the furniture and chairs were old a very dusty.
If they had only cleaned the place it would have been a nice stay.
Pros:
the lobby was beautiful along with the courtyard. Checking into the hotel we were very excited to see the room because the hotel seemed truly like a five star hotel. The hotel is a combination of multiple buildings brought together around the courtyard and is very unique in that sense. A lot of green space.
The food at the breakfast buffet which we ate every morning was included was good to great. They even made iced lattes for us which were not on the menu.
Bathroom was spacious and clean.
King bed was big and very comfortable allowing a good nights rest.
Lastly, hospitality was okay but it seems like everyone is tired and overworked. I don’t know maybe it’s a Dutch thing.
Cons:
What brought down the rating for us so much and also unforgivable for a five star hotel was the cleanliness. Booking the classic suite we expected a higher quality. The carpets were stained and dusty. Crumbs and other specs were scattered around the room. It looks like it hasn’t been vacuumed in ages. Felt that way too. The things of regular use were clean such as bedding, sinks, bathtub shower etc. however the room was INCREDIBLY DUSTY. All the fixtures, tables, curtains, even the couch. My wife has allergies and could not stand the room and was coughing and sneezing the entire stay. The couch had a layer of dust bunnies and just not something that is acceptable.
For a suite we had no coffee table to eat at so we had to eat on the vanity alone or on the bed. Therefore my son spilled food on the bed and it took them too long to change the duvet and he fell asleep. Ended up sleeping on stains that night.
Again the furniture and chairs were old a very dusty.
If they had only cleaned the place it would have been a nice stay.
Hotel response
Comment: 16 May
Dear Extraordinary322839,
We appreciate you taking the time to share your feedback. It's rewarding to hear that you found our hotel unique, enjoyed the breakfast, and found the bed comfortable. However, we deeply regret that other aspects of your stay did not meet your expectations.
We understand the inconvenience caused by the cleanliness issues you mentioned. It's certainly not the experience we aim to provide, and we sincerely apologize for any discomfort your wife experienced due to this.
Your feedback is invaluable, and we have shared it with our team to address the issues and improve our services.
We hope to have another opportunity to welcome you back and provide the high-quality experience you rightly expect from us.
Best regards,
Pulitzer Amsterdam Team
We appreciate you taking the time to share your feedback. It's rewarding to hear that you found our hotel unique, enjoyed the breakfast, and found the bed comfortable. However, we deeply regret that other aspects of your stay did not meet your expectations.
We understand the inconvenience caused by the cleanliness issues you mentioned. It's certainly not the experience we aim to provide, and we sincerely apologize for any discomfort your wife experienced due to this.
Your feedback is invaluable, and we have shared it with our team to address the issues and improve our services.
We hope to have another opportunity to welcome you back and provide the high-quality experience you rightly expect from us.
Best regards,
Pulitzer Amsterdam Team
Other
Comment: 14 May 2025
If you have money to spend
Location is great but be prepared to pay. Rooms nothing special for the price. Noisy at night. Although part of the charm, room not easy to get to, especially. Small complaint but very frustrating the toilet paper kept falling off the holder.
Hotel response
Comment: 16 May
Dear Elaine G,
We appreciate you taking the time to share your feedback following your recent stay at Pulitzer Amsterdam. Our location is indeed one of the aspects highly praised by our guests and we're pleased you found it convenient.
However, we regret to hear about your concerns regarding the room and noise. We strive to provide a tranquil environment and comfortable accommodations for our guests, and we are sorry for any inconvenience you might have experienced.
The unique structure of our hotel involves stairs due to its historical architecture, and we appreciate your understanding as we work to improve guest experiences.
We hope to welcome you back in the future to deliver an improved experience.
Best regards,
Pulitzer Amsterdam Team
We appreciate you taking the time to share your feedback following your recent stay at Pulitzer Amsterdam. Our location is indeed one of the aspects highly praised by our guests and we're pleased you found it convenient.
However, we regret to hear about your concerns regarding the room and noise. We strive to provide a tranquil environment and comfortable accommodations for our guests, and we are sorry for any inconvenience you might have experienced.
The unique structure of our hotel involves stairs due to its historical architecture, and we appreciate your understanding as we work to improve guest experiences.
We hope to welcome you back in the future to deliver an improved experience.
Best regards,
Pulitzer Amsterdam Team
Excellent location
Prinsengracht 323, Centrum, Amsterdam, 1016 GZ, Netherlands|0.86 km from city centre
10 things to dowithin 0.27 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Set menu
Breakfast options
American breakfast
Breakfast price
B/. 49 (≈EUR 42.5)/person
Please inform Pulitzer Amsterdam in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the credit card which is used to make the booking needs to be shown upon check-in and the name of the booker needs to be the same as the name on the credit card. If this is not possible please ask Pulitzer Amsterdam for the third party authorization form. Dogs are allowed up to 10 KG (knee height). They are not allowed in public area's, only in the room. Additional cleaning fees are 50 EUR per night. Please note that the Classic and Deluxe rooms are not able to accommodate an extra bed. Only the Executive room can accommodate up to 1 extra bed. Please note that for a booking of more than 7 rooms group policies apply. The accommodation will contact you. Please note that the airport shuttle requires a surcharge.
This hotel accepts the following payment methods:
Cash
Pulitzer Amsterdam: FAQs
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