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Lorenzo Hotel Dallas, Tapestry Collection by Hilton

1011 S Akard St, Dallas, 75215, United States

+ 164

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Fast facts

Check in from:		16:00
Check out before:		11:00

Amenities

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Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour

More about Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Situated in Dallas, 1.5 km from John Fitzgerald Kennedy Memorial, Lorenzo Hotel Dallas, Tapestry Collection by Hilton features accommodation with an outdoor swimming pool, private parking, a fitness centre and a shared lounge.

Ratings and reviews

Cleanliness4.7
Location4.5
Service4.6
Rooms4.7
Value4.6
Sleep quality4.6

Traveller reviews

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Family traveller
CA

CA

Comment: 28 Feb 2025

Like home with a flare

Cutest, coziest, friendliest in Dallas treated us with urgency and kindness. Rooms were clean, quiet and secure. Close to convention center and 5 minutes from arena. Parking lot open and uber had essy access. Will stay here again if given the opportunity.

Hotel response

Comment: 3 March

Thank you for the great review of Lorenzo Hotel! We are glad we could be here for you during your Dallas trip and that you enjoyed your stay. We hope to see you again soon.
Family traveller

Comment: 7 Jun 2025

Lovely Stay, Front Desk Lacking Hospitality

The hotel itself was very nice and well-maintained. I appreciated how clean everything was, and the overall atmosphere was enjoyable. During my stay, they hosted a pool party, which was a great experience—the food, drinks, and music were all excellent.
The housekeeping staff also did a fantastic job. They were friendly, efficient, and kept everything spotless throughout our stay, which added to the overall comfort.
However, I did have some concerns with the front desk staff. Most of my interactions with them were less than welcoming. They rarely smiled and often gave the impression that guests were an inconvenience, even when they weren’t actively assisting anyone. I want to emphasize that I was always polite and respectful during these encounters, so the cold reception was disappointing.
Unfortunately, my family members had similarly negative experiences with the front desk, which confirmed that it wasn’t just me. The lack of friendliness seemed to be a consistent issue. The front desk staff would benefit from customer service training to better align with the otherwise positive service provided by other departments.
That said, there were a couple of front desk staff members—a male and a female, both African American—who stood out for their professionalism and kindness. Additionally, the staff at the bar and restaurant were consistently warm and accommodating, which helped balance out the overall experience.
Business traveller

Comment: 3 Jun 2025

Hotel is good the bartender made the place!!!

I got in on 6/2 and was tired and went to Hamelton’s and Cesar the bartender is one of the best bartenders I’ve meet and I travel the us frequently! It was just me in the restaurant cause it was 4:15pm they just opened and he knows his bar! Enjoyed his company and professionalism so much I had dinner again on 6/3 just because of him!!!
Sean

Hotel response

Comment: 4 June

Thank you for the great review of Lorenzo Hotel and our restaurant, Hamilton's! We will definitely let Cesar know how much he is appreciated and are happy to hear he helped make your stay special. We hope to see you again soon.
Business traveller

Comment: 21 May 2025

Business Lunch

Hamilton’s Restaurant inside the Hotel Lorenzo had amazing lunch, and our server Chey was perfection. Can’t wait to go back and see her again and try other options. Love the decor in the hotel also. The parking was easy and the hotel is very convenient to all things to see in Dallas

Hotel response

Comment: 22 May

Thank you for the amazing review of Lorenzo Hotel and our restaurant, Hamilton's! We are so glad that Chey was there to help you have a delicious lunch and that our hotel was so convenient for you. We look forward to seeing you again for your next Dallas stay!
Solo traveller

Comment: 17 May 2025

Yesenia needs a raise!!

Really nice property. Staff was super friendly and welcoming. Yesenia truly made my experience unforgettable, her customer service was exceptional!! She went above and beyond to ensure I felt comfortable and informed from the moment I arrived. Her warm personality and professionalism stood out and made a lasting impression. You can tell she genuinely cares about the guests. Definitely will be back!!!!

Hotel response

Comment: 20 May

Thank you for the exceptional review of Lorenzo Hotel! We are so glad that Yesenia helped make your experience unforgettable. We look forward to seeing you again for another comfortable stay in Dallas.

Excellent location

4.5

1011 S Akard St, Dallas, 75215, United States|3.12 km from city centre

10 things to dowithin 1.19 km

Transportationwithin 3.67 km

Airportwithin 9.87 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Important information from the hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. During our Summer Pool Season Saturday and Sundays from 2pm-7pm our pool is 18+ only.

Lorenzo Hotel Dallas, Tapestry Collection by Hilton: FAQs

Yes, Lorenzo Hotel Dallas, Tapestry Collection by Hilton does have a restaurant.
At Lorenzo Hotel Dallas, Tapestry Collection by Hilton you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at Lorenzo Hotel Dallas, Tapestry Collection by Hilton.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton is 3.1 km away from Dallas city centre.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton is in Dallas, United States and is 3.1 km away from Dallas city centre.

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