Hotel Kaiserhof Heringsdorf
Strandpromenade, Kulmstraße 33, Seebad Heringsdorf, 17424, Alemania
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Compara habitaciones y precios
Se incluyen todos los cargos e impuestos
Datos clave
Check-in a partir de: | 15:00 |
|---|---|
Check-out antes de: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | Se admiten mascotas (hay un cargo adicional) |
Niños | Los menores son bienvenidos en este hotel |
Servicios
Más sobre Hotel Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf se encuentra cerca de una estación de tren y en la playa, en Heringsdorf. Museo Villa Irmgard y Usedom Art Association son lugares culturales destacados, y algunos de los sitios emblemáticos del área incluyen Muelle de Ahlbeck y Castillo de Pudagla. ¿Viajas con niños? No te pierdas Muelle de Heringsdorf y Zoológico Tropenhaus Bansin. En la zona, puedes practicar actividades como windsurf y paseos en velero, o disfrutar del aire libre mientras haces paseos a pie o ciclismo en senderos y paseos a caballo. Hotel para toda la familia en la playa con alberca al aire libreDisfruta del sol en la playa o relájate en el spa de servicio completo de Hotel Kaiserhof Heringsdorf. Después, prueba la cocina de uno de los 2 restaurantes de este hotel. Hotel Kaiserhof Heringsdorf tiene 143 opciones de hospedaje con caja de seguridad y agua embotellada de cortesía. Se ofrece televisión con canales vía satélite. Los baños están equipados con tina o regadera, batas, pantuflas y amenidades de baño gratuitas. Este hotel en Heringsdorf ofrece acceso a internet por cable y wifi gratis. Las habitaciones también incluyen secadora de cabello y cortinas blackout. Se ofrece servicio de limpieza todos los días y es posible solicitar ropa de cama hipoalergénica. La propiedad cuenta con una alberca techada y una alberca al aire libre. Otras alternativas de esparcimiento incluyen sauna y sala de fitness. Las siguientes actividades de recreación se pueden practicar en la propiedad o en los alrededores. Es posible que apliquen cargos.
Calificaciones y opiniones
Opiniones de los viajeros
Comentó el: 25 ago. 2024
Viajó en: agosto de 2024
Nice holiday hotel in a great beach location
Comentó el: 6 oct. 2024
Viajó en: octubre de 2024
Home port Baltic Sea, Heringsdorf,4 stars, but not again
Heringsdorf was nice, the air, the sea, the walks we took, the food/breakfast included and the nice service staff.
The hotel unfortunately not like that. It's getting old, the dining room in the "basement."
You can't see anything from the sea and the surrounding area because no windows.
We were suggested that we have booked a renovated room, with sea views.
From the balcony we saw the sea, but behind privacy screens, with a view of the parking garage - because cars drove up below us, the exhaust fumes streamed up to us.
Apart from the fact that we did not get a parking space in the parking garage, because with a tiny mouse click we were told there was no parking space available.
At the welcome a young employee was there, welcomed us , after 6.5h drive, very nicely, but we did not know when breakfast was given, what else you can do with the spa card everything, where is the special conservatory, with which you advertised on social media and possibly.
To the room:
The bathroom, which has also had its best days (shower and toilet ), the curtains in the room, which were not equipped with a stopper and thus in the dark you accidentally pulled out the curtains, and then found a foreign hair in the bed and on the floor, the beds we made, at least the blankets folded together - but accurate and sometimes the sheets smoothed - misrepresentation (4 stars....) etc.
We addressed it the next day if there was a contingent because we had booked through "Booking". We were assured that there were no specific rooms because they had booked through a platform. When asked if there was another room, we were told "no room available."
You had to come up with another solution - e.g. with the price to meet something (mind you 625 euros for 3 (!) Nights) . We've been told there won't be much hope for that.
Buffet:
It tasted good.
Here and there used to be signs about what to eat, but not consistently (Which bread/buns, which cereals/cereals..?!), no bowls for cream cheese and salads.
Savings area:
We were looking forward to a few days of spa and massages. Misrepresentation.
IF you reached someone at the back counter (in the 4 days 1x), because the therapist was not in the treatment, then there were already other hotel guests. And "big pool landscape".... Haha.
There were guests with suitcases, jackets, dogs and children walking by because that was the access to the elevator. God knows you can't relax there. Photos to follow.
Even the smell early in the morning, if you wanted for breakfast, of chlorine... All in all very unattractively solved.
We made the most of it and were preferably outside. Too bad, but not to change.
Comentó el: 16 ene. 2025
Viajó en: diciembre de 2024
Demand and reality are far apart here...
Usedom was wintry, especially as there was still a Christmas market on the beach with some attractions...
However, the hotel is very old. What you could notice here and there. The hotel is located on the beach.
The service on New Year's Eve was mostly overwhelmed with the hotel guests, seemed stressed and unfortunately unfriendly for the most part. A relaxing stay was unfortunately not given by this.
Unfortunately, we cannot recommend the half board booked for this either. Partly the food was far from 4 star superior and resembled a completely different level.
We probably would have eaten much better in the neighboring gastronomy...
We also mentioned this personally at the hotel, but you seem quite complacent with your own performance. Too bad, because unfortunately it didn't convince us at all.
After many years in comparable hotels, we regret to say that this one for the first time has NOT met the 4 star superior.
Usedom gladly again at any time, but the place we unfortunately cannot recommend.
Unfortunately, ambition and reality do not go together and have not been able to meet our expectations. It's a shame.
Family Kai R.
Comentó el: 19 dic. 2024
Viajó en: diciembre de 2024
Nice hotel with great food in need of improvement.
My biggest mistake was probably that I booked two half boards for us. Dinner tonight was an absolute disaster. The cod breaded in the walnut coat was a finished product which was cooked through. Hard and dry, so inedible. The dumplings were also finished products from the bag. So the main course is impossible. The summit was provided by dessert. Also a purchased finished product. What was called caramelized were huge pieces of solid sugar that could not be consumed.
Taking a not insignificant price for this as half board is unworthy of a hotel with 4 stars.
I stayed at the hotel a lot when it was still Maritim. I haven't seen anything like it. I'm curious to see what breakfast will be like tomorrow.
I would like to note that all the staff at the hotel are very friendly and helpful. But they can't help the very questionable competence of the kitchen. Too bad, because for larger meetings etc. I can not include this hotel in my considerations0.
Comentó el: 28 sep. 2024
Viajó en: septiembre de 2024
Price-performance deficit despite good location
Pros: The location and the new renovated rooms. Equally truly commendable the helpfulness and friendliness of the staff. Highlight the rooftop pool.
Unfortunately negative: the hotel is a single maze. A few more signs would certainly help. The restaurant and the reception area have unfortunately not only stopped in the 90s, it is also unfortunately very dingy. Stains in the carpet and basically worn out.
Big problem with parking in the area. There are a few in the hotel but that is not very many.
The price-performance ratio is somehow not right anymore.
If maybe everything is renovated, this hotel could be recommended again.
Respuesta del hotel
Comentó el: 30 de septiembre
Vielen Dank für Ihre ehrliche Bewertung und Ihr konstruktives Feedback. Es tut uns leid zu hören, dass Sie sich nicht ganz wohl bei uns gefühlt haben.
Es freut uns sehr, dass Sie unsere Lage, die renovierten Zimmer, den Dachpool sowie die Freundlichkeit unseres Teams positiv hervorheben. Ihre Zufriedenheit ist uns wichtig, und wir werden sicherstellen, dass unsere Mitarbeiter auch weiterhin den hohen Standard an Hilfsbereitschaft beibehalten.
Zu den angesprochenen Punkten bezüglich der Orientierung im Hotel nehmen wir Ihre Anregung dankend auf und werden prüfen, wie wir durch zusätzliche Beschilderung für mehr Übersichtlichkeit sorgen können. Ebenso bedauern wir, dass der Rezeptionsbereich und das Restaurant nicht Ihren Erwartungen entsprochen haben und einige Bereiche einen veralteten Eindruck hinterlassen haben. Wir arbeiten auch hier bereits an Verbesserungsmaßnahmen.
Nochmals vielen Dank für Ihr Feedback – es hilft uns, unseren Service weiter zu verbessern. Wir hoffen, dass Sie uns in Zukunft vielleicht noch einmal die Gelegenheit geben, Sie von unseren Verbesserungen zu überzeugen.
Herzliche Grüße,
Ihr Team vom Hotel Kaiserhof Heringsdorf
Ubicación extraordinaria
Strandpromenade, Kulmstraße 33, Seebad Heringsdorf, 17424, Alemania|0.25 km desde el centro de la ciudad
10 actividades disponiblesen un radio de 0.78 km
Check-in y check-out
Check-in a partir de:
15:00
Check-out antes de:
12:00
Información importante
Los menores son bienvenidos en este hotel
mayores de 13 año
$ 433,680 (EUR90) por persona por noche
de 7 a 12 años de edad
$ 265,027 (EUR55) por persona por noche
de 2 a 6 años de edad
Gratis
Menores de 1 años
Gratis
Se admiten mascotas (hay un cargo adicional)
Desayuno disponible
Menú de desayunos
Bufet
Precio del desayuno
Comunícate con el hotel para conocer los precios
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